Franchise Coordinator

Are you an organisational powerhouse with a knack for communication and a passion for creating structure? Join our passionate team and play a key role in shaping the success of our franchise network!

Whiteaway Group started with a simple idea, a commitment to our customers, and with a passion for digital innovation. Today, we’re a successful retailer, selling and delivering household appliances across Scandinavia. We’re change-makers at heart – it’s the very core of everything we do. 

We’re on the lookout for a Franchise Coordinator to act as the vital link between our Head of Franchise, Franchise Consultants, and franchisees. If you’re ready to take on a role at the heart of our franchise operations where your skills and ideas matter, we’d love to hear from you!

In this role, you’ll have the opportunity to:

• Coordinate communication efforts on the Skousen App with Group Communication, ensuring franchisees are informed and supported,
• Organise key documentation, ensuring contracts and agreements are signed, stored, and accessible for the right stakeholders,
• Be the go-to expert for tools like Podio and a new franchise management system, ensuring smooth collaboration across teams,
• Drive franchise performance by overseeing surveys, NPS results, and service standards, turning insights into action,
• Take charge of exciting projects that support franchise growth and success.

What we’re looking for:

• A well-organised problem-solver who can manage multiple tasks without missing a beat,
• Clear and confident in communication, whether drafting a document or running a meeting,
• Someone with experience in franchise operations - or who's ready to learn the ropes quickly,
• Comfortable with PowerPoint and project tools, with a knack for keeping things running smoothly,
• Open to new ideas and smarter ways of working, with a proactive approach to challenges,
• Adaptable and focused, even when the pace picks up or priorities shift. 

We like to think we have quite an amazing workplace, including:

• A dynamic and international environment with room for you to be you,
• Lots of opportunities for your own professional development and for you to make an impact,
• A flat, informal organisation with a high degree of independence and short decision-making processes,
• Attractive settings for the job, to mention some: flexible work hours, health care, lunch scheme, Friday breakfast, gym, and great social events.

Inclusivity at Whiteaway Group
We're committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, beliefs, and identities. If you require specific accommodations during the hiring process or within our workplace, please let us know so we can ensure your application process is as accessible as possible.

Interested? Here’s how to apply:
We’ll screen and interview on an ongoing basis – so please don’t hesitate to apply. 
Need more information? Contact Jens Christensen, Head of Franchise, at jch@whiteawaygroup.com. Please note that applications are only accepted via the apply button.